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EAG Inc.

Managed Services & Staff Augmentation

Operating capacity that scales with your business not your headcount.

Outsource a function, augment a team, stabilize a backlog, or scale through growth. EAG's experienced, U.S.-based professionals keep critical back-office and IT operations moving with structured delivery and clear accountability.

Scales with you
Operating Capacity
EAG flexes as your workload changes
your team stays steady.
Steady stateGrowthAcquisitionTransitionStabilized
Your internal team
EAG flex capacity
One capability. Two ways to engage.

Reliable execution, without the
all-or-nothing model.

Critical work doesn’t wait for the perfect org chart. Close calendars, regulatory filings, ticket queues, and project milestones keep moving whether your team is fully staffed or not. EAG gives you experienced operating capacity exactly where you need it across both back-office and IT functions, without forcing every role, function, or project workload into permanent headcount.

Managed Services
EAG runs the function.
EAG assumes recurring execution responsibility

A structured outsourced operating model — defined scope, status cadence, issue tracking, reporting, and business reviews that keep work visible and on schedule.

Your oversight

EAG execution

Staff Augmentation
You run it. We reinforce it.
You retain ownership and direction

Experienced functional or technical resources embedded into your existing team, systems, and processes — adding qualified capacity, specialized expertise, or temporary coverage under your direction.

Your direction

EAG capacity

Built for the moments that stretch your team

When the work outgrows the team, execution risk follows.

Most companies don’t call us because something is broken. They call because something is growing, changing, or piling up faster than internal capacity can absorb.

01
Teams stretched thin

Close deadlines, ticket queues, regulatory filings, and owner or vendor requests slip when internal teams don’t have enough capacity. EAG absorbs recurring execution or adds targeted capacity — without permanent hires.

02
Hard-to-hire expertise

Production accounting, regulatory reporting, land administration, JIB, help desk, Azure/O365, and infrastructure skills are difficult to source and retain. EAG provides experienced professionals who already understand the work.

03
Growth and transaction spikes

Acquisitions, TSA exits, post-merger integration, office moves, and system changes create workload that exceeds internal capacity. EAG stabilizes day-to-day operations and supports transition workstreams during high-volume periods.

 
04
Backlogs creating risk

Delayed PPAs, regulatory filings, reconciliations, data cleanup, and IT maintenance reduce visibility and create avoidable risk. EAG helps reduce backlogs with experienced support and disciplined issue tracking.

The EAG difference

Experienced people. Structured delivery. Visible work.

EAG is not a generic BPO provider, a commodity staffing agency, or a ticket-by-ticket IT vendor. We’re an experienced services partner built for complex, asset-intensive operating environments.

Experienced, U.S.-based resources

Every engagement is delivered by U.S.-based functional and technical professionals with practical experience in the work they perform and the industries where they perform it.

Industry-aware delivery

EAG understands Upstream and Midstream Energy, Mining, Renewables, Water Management, and other asset-intensive environments where field operations, regulatory obligations, and uptime matter.

Project-managed discipline

Defined scopes, weekly status cadence, close calendars, issue logs, documentation, business reviews, and change-order discipline — so you always know what’s open, who owns it, and what’s next.

Technology-enabled execution

Depending on scope, EAG combines people and process with reporting, ticketing, document management, workflow tools, and Microsoft-centric IT tooling to make work visible and manageable.

Scalability without permanence

Scale up during acquisitions, growth, backlogs, office moves, or projects — and right-size as the work changes — using retainer, package, block-time, project-based, or hourly models.

Cross-department coordination

When needs expand beyond one service line, EAG coordinates across Consulting, Back Office Outsourcing, IT Outsourcing, and nuEra Solutions to bring the right expertise quickly.

 
Four service lines. One accountable partner.

Choose the model that matches how you want to operate.

Whether you want EAG to run a function or reinforce your team, every service line is built on the same foundation: experienced U.S.-based people, structured communication, and disciplined delivery.
Back Office Outsourcing
Back Office Staff Augmentation
Managed IT Services
IT Staff Augmentation
Managed Services · Back Office

Your back office, run like a project not a pile of tasks.

EAG Back Office Outsourcing provides outsourced accounting, land administration, production accounting, gathering and transportation accounting, gas plant accounting, regulatory reporting, and administrative support for companies with complex, industry-specific back-office requirements.

We operate as an extension of your organization through a dedicated, U.S.-based pod — stable, named team members with controller or manager-level oversight — supported by structured workflows, auditable processes, and a predictable retainer-based model. Every engagement is managed like a project: weekly status calls, close calendars, issue tracking, and milestone-based accountability.

Functional Coverage
8 areas

Operational & financial accounting, AP, and month-end close

Revenue accounting, regulatory reporting & severance tax

Production accounting, allocations & purchaser statements
 
Gathering, transportation & plant accounting for midstream
 
Land administration & division order management
 
Joint interest billing & partner relations
 
Owner, vendor & partner inquiry support
 
Application support for the systems behind the work
 
Best fit when

You want a reliable operating model for recurring back-office execution during growth, acquisitions, lean staffing, or anytime building every function internally doesn’t make sense.

Staff Augmentation · Back Office

Embedded expertise that works inside your team, your systems, your processes.

EAG Back Office Staff Augmentation places experienced, U.S.-based functional professionals alongside your existing team — without moving to a full outsourcing model. You retain ownership and decision-making authority; EAG adds the execution capacity and subject matter expertise to keep critical work on schedule.

Your back-office team, reinforced
Controller

Your team

Revenue Analyst

Your team

Production Accountant

Embedded resource

Land Manager

Your team

Regulatory Specialist

Embedded resource

AP Clerk

Your team

Production Accounting

Allocations, run tickets, purchaser statements, and volumetric support.

Revenue Accounting
Revenue entry, distributions, payments, and owner inquiries.
 
Regulatory & Severance Tax
State, federal, and tribal filings, royalty reporting, and PPA support.
 
Land Administration
Agreement maintenance, acreage updates, obligations, and data cleanup.
 
Close & Accounting Support
AP, JIB, reconciliations, journal entries, and month-end close.
 
Gathering, Transportation & Plant
Settlements, imbalances, allocations, and plant accounting for midstream assets.
 
Structure 01
Monthly Retainer
Defined recurring responsibilities with predictable monthly support.
Structure 02
Retainer + Hourly
Included monthly hours, with hourly support once they’re expended.
Structure 03
Straight Hourly
Right-sized support for variable workload, backlogs, and defined needs.
Best fit when

You’re managing a vacancy, a backlog, a transaction-volume spike, a regulatory deadline, or acquisition workload — and you need experienced capacity without a permanent hire. We’re system-agnostic: no platform to adopt, no operating model to disrupt.

Managed Services · IT

A high-touch IT team where every call is answered by Tier 3 support.

EAG Managed IT Services delivers outsourced IT support, infrastructure management, Microsoft 365 administration, vendor coordination, and technology governance for companies where uptime, communications reliability, and operational continuity are business issues — not just IT issues.

The model is retainer-first: most day-to-day IT services are included in your package, so support stays predictable and you’re treated like a partner, not a ticket number. Cybersecurity is incorporated into the service model rather than bolted on.

Service Essentials

Core managed IT support, monitoring & management

Service Plus

Essentials plus embedded cybersecurity operations

Service Premium

Plus expanded onsite, reporting, telecom & awareness

Remote end-user support with Tier 3 response on every call
 
Embedded cybersecurity operations in applicable packages
 
Microsoft 365 / Azure administration & CSP licensing support
Server & network monitoring, patching & incident management
 
Hardware procurement, warranty & vendor management
 
Backup coordination, reporting & business reviews with IT roadmap
 
Best fit when

You need reliable, security-aware IT operations without building a full internal IT organization — especially in Energy and asset-intensive environments with field operations, distributed users, and 24/7 communications needs.

Staff Augmentation · IT

Qualified technical capacity, on your terms and under your direction.

EAG IT Staff Augmentation provides experienced technical resources to extend your internal IT team — for defined support needs, project workload, temporary coverage, or specialized infrastructure initiatives. Your leadership sets direction and priorities; EAG delivers the hands-on execution.

From help desk coverage and office move support to Azure/O365 consolidation, Active Directory cleanup, and post-merger IT integration, EAG resources contribute quickly across the technical work that internal teams rarely have spare bandwidth to absorb.

  • Your project board · EAG executing
Client-directed
Help desk & desktop support

Onsite or remote · surge coverage

Azure / O365 consolidation

Cloud & infrastructure · Entra ID migration

Active Directory cleanup

Identity & domain support · documented

Data center consolidation

Infrastructure transition · servers, storage, network

Office move — workstation setup

Desktops, monitors & peripherals

Knowledge transfer & status reporting
Under your direction · every engagement
Best fit when

Your team is stretched, a major project is underway, an office is moving, or a merger is creating integration workload — and you need qualified IT resources without permanent headcount. Structures include time and materials, block time, short-term onsite, and project-based support.

Frequently asked questions

Straight answers before you start.

Still weighing managed services against staff augmentation — or wondering how EAG fits your operating model? Start here, then let’s talk specifics.

What's the difference between managed services and staff augmentation?

Staff augmentation adds client-directed resources for defined needs you keep ownership, direction, and decision-making while EAG supplies experienced capacity. Managed services are structured recurring operating models where EAG assumes broader execution responsibility within an approved scope, with status cadence, reporting, and business reviews built in.

Will we lose control of the function if we outsource it?

No: and it’s not an all-or-nothing decision. You can retain ownership and use staff augmentation for defined responsibilities, or move selected recurring work into a managed services model with clear scope, status visibility, and approval paths. You set the level of ownership; we match the model to it.

We only need help for a short period. Is that a fit?

Yes: that’s exactly what staff augmentation is built for. EAG provides targeted functional or technical support for temporary vacancies, workload spikes, backlogs, office moves, infrastructure cleanup, transition periods, and defined project work.

We already have an internal team. How does EAG work with them?

EAG works alongside your team, under your direction. The staff augmentation model adds experienced capacity without replacing internal leadership or decision-making your people stay in charge of priorities, approvals, and direction.

Do we have to change systems to work with EAG?

No. Back-office services are system-agnostic EAG works within your existing accounting, land, production, regulatory, and reporting applications. IT services are Microsoft-centric, supporting the Microsoft 365 and Azure environments most clients already run.

How is pricing structured?

Pricing is scope-based and matched to the engagement: retainer models for managed services, and retainer, retainer-plus-hourly, straight hourly, block-time, or project-based structures for staff augmentation. Ad hoc requests and special projects are approved before additional work begins no surprise invoices.

How do you prevent cost creep?

Recurring managed services run within a defined retainer or package scope. Additional hours, ad hoc requests, and special projects require approval or a change order before additional labor or deliverables are initiated, so costs stay visible and predictable.

What industries does EAG serve?

EAG is strongest in Upstream and Midstream Energy, Mining, and other asset-intensive industries with field operations, distributed users, and regulatory obligations. Back-office and IT services also fit broader commercial organizations including manufacturing, industrial services, and non-profits where the operating model is a good match. IT services currently exclude HIPAA-regulated healthcare environments and government agencies.

No. EAG supports operational, accounting, regulatory filing, reporting, and documentation activities within scope. Legal and income tax matters remain with your qualified advisors, CPAs, or legal counsel.

Complexity doesn’t wait. Let’s turn it into progress.

You bring the challenge. We’ll bring the expertise, the plan, and the people to deliver it.

Connect with an expert ready to dig into your business and find the answer.